Please read these Terms & Conditions carefully before using the hoki7 platform. By creating an account and using our services, you agree to be bound by these terms.
Last Updated: January 15, 2026 | Effective Date: January 15, 2026
These Terms & Conditions constitute a legally binding agreement between you and hoki7. If you do not agree with any part of these terms, you must not register for or use our services. You must be at least 21 years of age and a resident of Indonesia to use this platform. Online gambling laws vary by jurisdiction; it is your responsibility to ensure your use of hoki7 complies with applicable local regulations.
In these Terms & Conditions, the following definitions apply:
You must meet the following eligibility criteria to register and use hoki7 Services:
To create an hoki7 Account, you must provide accurate, current, and complete information including:
You may only register one Account with hoki7. Creating multiple or duplicate accounts is strictly prohibited and may result in immediate closure of all accounts and forfeiture of funds.
hoki7 reserves the right to request additional documentation to verify your identity, age, and payment methods at any time. Required documents may include:
Failure to provide requested verification documents within 30 days may result in account suspension and withdrawal restrictions until verification is completed.
You are solely responsible for maintaining the confidentiality of your hoki7 Account username and password. You must:
hoki7 is not liable for any losses resulting from unauthorized Account access caused by your failure to maintain login security. All transactions conducted using your Account credentials will be deemed authorized by you.
You must ensure all Account information remains accurate and up to date. You are required to notify hoki7 within 7 days of any changes to your:
Providing false, inaccurate, or misleading information constitutes a material breach of these Terms and may result in Account termination and fund forfeiture.
hoki7 accepts deposits through the following Indonesian payment channels:
Minimum deposit amounts vary by payment method:
Deposits are typically credited to your Account instantly. In rare cases involving bank system maintenance or technical issues, deposits may take up to 24 hours to process. hoki7 does not charge deposit fees; however, your payment provider may impose transaction charges.
All deposits must originate from payment methods registered in your own legal name. Third-party deposits are strictly prohibited. hoki7 reserves the right to investigate the source of funds and request documentation proving legitimate origin. Deposits suspected to involve money laundering, fraud, or criminal activity will be frozen and reported to relevant authorities.
To request a withdrawal from your hoki7 Account, you must:
hoki7 endeavors to process withdrawal requests according to the following timeframes:
Withdrawal requests submitted during Indonesian bank system maintenance windows (typically 23:00-01:00 WIB) or public holidays may experience extended processing times. First-time withdrawals requiring enhanced verification may take up to 48 hours.
Standard withdrawal limits are:
VIP tier members enjoy elevated withdrawal limits up to Rp 1,000,000,000 per month. hoki7 reserves the right to process large withdrawals in installments to ensure operational stability and fraud prevention.
hoki7 may delay or refuse withdrawal requests under the following circumstances:
You will be notified via email and in-app messaging if your withdrawal is delayed, along with instructions to resolve the issue.
By claiming any bonus or promotional offer from hoki7, you agree to the specific terms and conditions attached to that promotion. All bonuses are subject to wagering requirements before withdrawal eligibility. Bonus terms include:
Different game types contribute varying percentages toward bonus wagering requirements:
hoki7 reserves the right to void bonuses and winnings if we determine bonus abuse has occurred, including but not limited to:
If bonus terms are violated, hoki7 may confiscate bonus funds, winnings derived from bonus play, and potentially terminate your Account.
All sports bets are subject to the following general rules:
Live betting allows you to place wagers during ongoing matches. Additional rules apply:
All casino games (slots, live dealer games, table games) operate according to:
In the event of system errors, incorrect odds display, or game malfunctions:
hoki7 is committed to preventing underage gambling. All players must be 21 years or older. We employ robust age verification procedures during registration and may conduct random checks. If we discover a player is underage, the Account will be immediately closed, all funds forfeited, and the matter reported to relevant authorities.
We provide multiple tools to help you maintain control over your gaming activity:
To activate these tools, visit the Responsible Gaming section of your Account settings or contact Customer Support. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.
If you believe your gambling is becoming problematic, please seek help immediately. Warning signs include:
For confidential support, contact our Responsible Gaming team at or seek assistance from professional gambling support organizations.
The following activities are strictly prohibited and constitute material breach of these Terms:
Violation of prohibited activities will result in immediate Account suspension, forfeiture of all funds, and potential legal action. hoki7 cooperates fully with law enforcement investigations.
hoki7 endeavors to provide 24/7 service availability but does not guarantee uninterrupted access. We are not liable for losses resulting from:
hoki7's total liability to you for any claims arising from your use of our Services shall not exceed the lesser of:
We are not liable for indirect, consequential, special, or punitive damages including lost profits, emotional distress, or reputational harm.
hoki7 Services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that:
You may close your hoki7 Account at any time by contacting Customer Support. Upon closure:
hoki7 reserves the right to suspend or terminate your Account immediately without prior notice if:
Upon termination by hoki7, your Account balance (excluding winnings from fraudulent activity) will be returned to you after investigation concludes, typically within 30 days.
These Terms are governed by and construed in accordance with international gaming law and the laws of the jurisdiction where hoki7 holds its operating licenses. To the extent permitted by law, Indonesian law shall apply to matters specifically relating to Indonesian players.
If a dispute arises between you and hoki7, you agree to the following resolution process:
You agree that any dispute will be resolved on an individual basis. You waive any right to participate in class action lawsuits or class-wide arbitration against hoki7.
For questions, concerns, or assistance regarding these Terms & Conditions, please contact hoki7 through the following channels:
hoki7 reserves the right to modify these Terms & Conditions at any time. Material changes will be notified via email and in-app notification at least 14 days before taking effect. Continued use of hoki7 Services after changes become effective constitutes your acceptance of the modified Terms. We encourage you to review this page periodically.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.
These Terms & Conditions, together with our Privacy Policy and any specific game rules or promotion terms, constitute the entire agreement between you and hoki7 regarding your use of our Services, superseding any prior agreements or understandings.
Your hoki7 Account is personal and non-transferable. You are responsible for all activity conducted through your login credentials. Enable two-factor authentication and use strong passwords to enhance security.
hoki7 operates with complete transparency. All game RTPs are publicly displayed and independently verified. We use certified random number generators and settle bets according to official sports results.
Gaming should be entertainment, not a financial solution. Set deposit limits, use self-exclusion tools if needed, and never gamble with money you cannot afford to lose. Help is available 24/7.
All bonuses come with clear wagering requirements stated upfront. Read specific promotion terms before claiming. If requirements seem unclear, contact Customer Support for clarification.
Once you complete KYC verification, you have the right to withdraw your funds at any time (subject to active bonus terms). Most withdrawals process within 15 minutes to Indonesian bank accounts.
You have 24/7 access to customer support via Live Chat, email, and WhatsApp. Our Indonesian-speaking agents are trained to resolve issues quickly and professionally.
Our FAQ page covers common questions, or contact our support team for personalized assistance.
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