Your privacy is our priority. Learn how we collect, use, protect, and manage your personal information in compliance with international data protection standards.
Last Updated: January 15, 2026 | Effective Date: January 15, 2026
This Privacy Policy explains how hoki7 collects, uses, discloses, and safeguards your personal information when you use our online gaming platform. By creating an account with hoki7, you consent to the data practices described in this policy. We are committed to protecting your privacy and handling your data with transparency, security, and in accordance with applicable data protection laws including international standards and Indonesian regulations where applicable.
hoki7, operating under international gaming licenses, serves as the data controller responsible for your personal information. When you use hoki7 services, you entrust us with your data, and we take this responsibility seriously by implementing industry-leading security measures and transparent data handling practices.
For all privacy-related inquiries, data access requests, or concerns about how your information is processed, you may contact our dedicated Data Protection Officer:
When you register for a hoki7 account and use our services, we collect the following categories of personal information that you voluntarily provide:
When you access and use the hoki7 platform, we automatically collect certain technical and behavioral data:
hoki7 processes your personal information for the following specific purposes, each necessary to deliver our gaming services securely and compliantly:
Note: You may opt out of marketing communications at any time through your account settings or by clicking "unsubscribe" in any promotional email.
Under international data protection laws, hoki7 relies on the following legal bases to process your personal information:
Processing is necessary to perform the contract between you and hoki7 (our Terms & Conditions). This includes account creation, payment processing, game access, bet settlement, and customer support. Without this processing, we cannot provide our services.
Processing is required to comply with laws and regulations governing online gaming, including age verification, KYC/AML requirements, tax reporting, and regulatory record-keeping mandates.
Processing serves hoki7's legitimate business interests, which do not override your fundamental rights. These interests include fraud prevention, security monitoring, platform improvement, internal analytics, and business continuity planning.
For marketing communications, personalized recommendations, and non-essential cookies, we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
hoki7 does not sell your personal information to third parties. We share data only in the following limited circumstances:
We engage trusted third-party service providers to perform specific functions on our behalf:
All service providers are contractually bound to strict confidentiality and data protection obligations. They may process your data only as instructed by hoki7 and for no other purpose.
We may disclose your information when legally required or necessary to:
In the event of a merger, acquisition, corporate restructuring, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you via email and prominent website notice before your data becomes subject to a different privacy policy.
We may share information with other parties when you provide explicit consent, such as when you authorize us to share your gaming achievements on social media or participate in tournaments with public leaderboards.
hoki7 employs industry-leading technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
While we implement robust security measures, you also play a crucial role in protecting your account:
In the unlikely event of a data breach that compromises your personal information, hoki7 will notify you within 72 hours via email and in-app notification. We will explain what data was affected, steps we've taken to contain the breach, and recommendations to protect yourself.
hoki7 retains your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations:
While your account remains active, we retain all personal information, transaction history, and gaming activity to provide ongoing services and support.
After you close your account:
If your data is subject to ongoing legal proceedings, regulatory investigation, or unresolved disputes, retention periods may be extended until the matter is fully resolved.
As a hoki7 user, you have the following rights regarding your personal information:
You may request a copy of all personal information we hold about you. We will provide this data in a structured, commonly used format (typically PDF or CSV) within 30 days of your request.
If your personal information is inaccurate or incomplete, you have the right to request correction. You can update most details directly through your account settings, or contact support for assistance.
You may request deletion of your personal data in certain circumstances:
Note: We cannot delete data required for legal compliance, defending legal claims, or fulfilling regulatory obligations (typically retained for 5-7 years after account closure).
You may request that we limit how we process your data if:
For data you provided to us based on consent or contract, you may request a machine-readable copy to transfer to another service provider.
You may object to processing based on legitimate interests, including profiling and direct marketing. If you object to marketing, we will immediately stop such processing.
Where processing is based on consent (e.g., marketing emails), you may withdraw consent at any time. This does not affect the lawfulness of processing prior to withdrawal.
To exercise any privacy right, contact our Data Protection Officer at with:
We will respond within 30 days. Complex requests may require an extension of up to 60 additional days, about which we will notify you.
hoki7 uses cookies and similar technologies to enhance your experience, analyze platform performance, and deliver personalized content.
Cookies are small text files placed on your device that store information about your interactions with our platform. They help us remember your preferences, keep you logged in, and understand how you use our services.
Required for basic platform functionality. These enable core features like account login, payment processing, and security. You cannot disable these without severely impacting platform usability.
Help us understand how visitors use hoki7, which pages are most popular, and where errors occur. This data is typically aggregated and anonymized.
Remember your preferences such as language selection, time zone (WIB display), favorite games, and personalized settings to enhance your experience.
Track your browsing behavior to deliver relevant promotions, bonus offers, and game recommendations. Also used to measure the effectiveness of our marketing campaigns.
You can control cookie settings through:
Note: Disabling certain cookies may limit platform functionality, such as remembering your login or displaying content in your preferred language.
hoki7 operates internationally and may transfer your personal information to countries outside Indonesia for processing and storage. These transfers are necessary to provide our services, which rely on global infrastructure including:
When transferring data internationally, we ensure adequate protection through:
hoki7 is strictly an adult-only platform. We do not knowingly collect personal information from individuals under 21 years of age. Our age verification procedures include:
If we discover that a user is under 21 years of age:
If you believe a minor has accessed hoki7, please immediately report it to .
hoki7 reserves the right to modify this Privacy Policy to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will:
For non-material changes (typo corrections, formatting updates, clarifications that don't alter meaning), we will update this page without prior notice. We encourage you to review this Privacy Policy periodically.
Continued use of hoki7 services after the effective date of changes constitutes your acceptance of the modified Privacy Policy. If you disagree with changes, you may close your account before they take effect.
For questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact our dedicated Data Protection team:
If you believe hoki7 has not adequately addressed your privacy concerns, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
All data transmitted between your device and hoki7 servers uses 256-bit SSL encryption - the same standard trusted by major financial institutions worldwide. Your information is never stored or transmitted in plain text.
We clearly explain what data we collect, why we collect it, and how it's used. No hidden data harvesting, no selling your information to third parties. You maintain control over your personal information at all times.
Only authorized hoki7 personnel with legitimate business needs can access personal data. All access is logged, monitored, and audited. Even our support agents see only the minimum data required to assist you.
Independent cybersecurity experts conduct quarterly penetration testing and vulnerability assessments. We proactively identify and fix potential security weaknesses before they can be exploited.
Access, correct, delete, or export your data at any time. Opt out of marketing with one click. Close your account permanently if you choose. Your data, your choice - we respect and honor your privacy rights.
Our data practices comply with international gaming regulations, data protection standards, and AML/KYC requirements. We maintain certifications from recognized industry bodies and licensing authorities.
Our Data Protection team is here to help. Get answers about your data rights and how we protect your information.
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